How To Fix V2711 - Cust. ref. date couldn't be changed to invalid date &1 via custom logic.

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 711

• Message text: Cust. ref. date couldn't be changed to invalid date &1 via custom logic.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V2711 - Cust. ref. date couldn't be changed to invalid date &1 via custom logic. ?

  The SAP error message V2711, which states "Cust. ref. date couldn't be changed to invalid date &1 via custom logic," typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with customer reference dates in sales documents.
  Cause:
  The error indicates that there is an attempt to change the customer reference date to an invalid date. This can happen due to several reasons:
  
  Invalid Date Format: The date being inputted does not conform to the expected date format or is not a valid calendar date.
  Custom Logic: There may be custom logic (user exits, BAdIs, or enhancements) implemented in the system that is trying to modify the customer reference date, but the logic is not handling the date correctly.
  Data Validation: The system has built-in validations that prevent certain dates from being set, such as dates that are in the past or beyond a certain threshold.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the use of certain dates.
  
  Solution:
  To resolve the V2711 error, you can take the following steps:
  
  Check the Date Format: Ensure that the date being entered is in the correct format (e.g., YYYY-MM-DD) and is a valid date.
  Review Custom Logic: If there is custom logic involved, review the code to ensure that it correctly handles date values. Look for any conditions that might lead to an invalid date being set.
  Debugging: Use the SAP debugger to trace the execution of the code where the error occurs. This can help identify the exact point of failure and the value of the date being processed.
  Consult Documentation: Check any documentation related to the custom logic or enhancements that might be affecting the customer reference date.
  Configuration Settings: Review the configuration settings in the SAP system related to sales documents and customer reference dates. Ensure that there are no restrictions that would prevent valid dates from being set.
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  
  Related Information:
  
  Transaction Codes: You may want to check transactions related to sales order processing, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  User Exits and BAdIs: Investigate any user exits or BAdIs that are related to sales order processing, particularly those that deal with date handling.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the V2711 error and implement a solution to resolve it.