How To Fix V2074 - Customer hierarchy doesn't exist or hasn't been assigend to any documents

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 074

• Message text: Customer hierarchy doesn't exist or hasn't been assigend to any documents

What causes this issue?

The system tried to read the hierarchy path for the customer hierarchy.

System Response

It could not find a hierarchy category.

How to fix this error?

Check whether the customer hierarchy is available and assigned to the
sales document type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V2074 - Customer hierarchy doesn't exist or hasn't been assigend to any documents ?

  The SAP error message V2074, which states "Customer hierarchy doesn't exist or hasn't been assigned to any documents," typically occurs in the context of sales and distribution (SD) processes when the system is unable to find a valid customer hierarchy for the transaction being processed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Customer Hierarchy: The customer hierarchy that you are trying to use does not exist in the system. This could be due to the hierarchy not being created or not being activated.
  Incorrect Assignment: The customer hierarchy may exist but has not been assigned to the relevant customer master data or sales documents.
  Data Inconsistency: There may be inconsistencies in the data, such as missing links between the customer and the hierarchy.
  Transaction Context: The error may occur in specific transactions where a customer hierarchy is required but not provided.
  
  Solutions:
  
  
  Check Customer Hierarchy:
  
  Go to the transaction code VD03 (Display Customer) and check if the customer is assigned to a hierarchy.
  Use transaction code V/06 to check if the customer hierarchy exists and is correctly configured.
  
  
  
  Create or Activate Customer Hierarchy:
  
  If the hierarchy does not exist, you can create it using transaction code V/07 (Create Customer Hierarchy).
  Ensure that the hierarchy is activated and properly configured.
  
  
  
  Assign Customer to Hierarchy:
  
  If the hierarchy exists but is not assigned to the customer, you can assign it using transaction code VD02 (Change Customer).
  Navigate to the relevant view and assign the customer to the appropriate hierarchy.
  
  
  
  Check Document Assignment:
  
  Ensure that the sales documents (like sales orders, quotations, etc.) are correctly linked to the customer hierarchy.
  If necessary, reassign or create new documents that correctly reference the hierarchy.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if there are underlying configuration issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VD03: Display Customer
  VD02: Change Customer
  V/06: Display Customer Hierarchy
  V/07: Create Customer Hierarchy
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on managing customer hierarchies and troubleshooting related issues.
  User Roles: Ensure that the user has the necessary authorizations to view and modify customer hierarchies.
  
  By following these steps, you should be able to resolve the V2074 error and ensure that the customer hierarchy is correctly set up in your SAP system.