How To Fix V1724 - Item & may not be deleted (free goods inclusive quantity)

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 724

• Message text: Item & may not be deleted (free goods inclusive quantity)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message V1724 - Item & may not be deleted (free goods inclusive quantity) ?

  The SAP error message V1724 indicates that an item in a sales document (such as a sales order or a delivery) cannot be deleted because it includes free goods in its quantity. This typically occurs when the item in question is part of a promotion or a pricing condition that includes free goods, which are items provided at no charge as part of a sales transaction.
  Cause:
  The error arises when you attempt to delete an item that has free goods associated with it. In SAP, free goods are often linked to specific conditions in pricing, and the system prevents the deletion of such items to maintain data integrity and ensure that the pricing conditions are correctly applied.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Free Goods Configuration: Review the sales document to see if the item has free goods associated with it. You can do this by checking the pricing conditions for the item.
  
  
  Remove Free Goods: If you need to delete the item, you may first need to remove or adjust the free goods associated with it. This can typically be done in the pricing conditions of the sales document.
  
  
  Adjust the Sales Document: If the item is part of a promotion or a specific pricing condition, consider adjusting the sales document instead of deleting the item. You may need to change the quantity or modify the conditions.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidance on handling free goods and related pricing conditions.
  
  
  Use Transaction Codes: You can use transaction codes like VA02 (Change Sales Order) or VL02N (Change Outbound Delivery) to make necessary adjustments to the sales document.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the sales document.
  Testing in Development: If you are unsure about the changes, consider testing in a development or quality environment before applying changes in production.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution (SD) processes.