How To Fix V1308 - There are diff.delivery groups despite complete delivery being required

SAP Error Message - Details

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 308

• Message text: There are diff.delivery groups despite complete delivery being required

What causes this issue?

The items are not assigned to the same delivery group. Some of the
items are assigned to a delivery group, others are not. Yet your
customer requested a complete delivery. This situation contains a
contradiction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1308 - There are diff.delivery groups despite complete delivery being required ?

  The SAP error message V1308 indicates that there are different delivery groups present in the sales order, but the system requires a complete delivery. This typically occurs in scenarios where the sales order is set up to require complete delivery, but the items in the order are grouped in such a way that they cannot be delivered together.
  Cause:
  
  Different Delivery Groups: The sales order items are assigned to different delivery groups, which means they cannot be delivered together in a single shipment.
  Delivery Requirements: The sales order may have been configured to require complete delivery, which means all items must be delivered at once.
  Item Categories: Different item categories may have different delivery group settings, leading to conflicts.
  Partial Delivery Settings: The settings for the sales order or the individual items may not allow for partial deliveries, causing the system to reject the delivery.
  
  Solution:
  
  Check Delivery Group Settings: Review the delivery group settings for the items in the sales order. Ensure that all items are assigned to the same delivery group if a complete delivery is required.
  Adjust Sales Order Settings: If complete delivery is not necessary, consider changing the sales order settings to allow for partial deliveries.
  Review Item Categories: Check the item categories of the sales order items. Ensure that they are compatible with the delivery requirements.
  Reorganize Items: If possible, reorganize the items in the sales order so that they can be delivered together. This may involve changing the delivery group assignments.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configuration settings related to delivery groups and complete delivery requirements.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order) or VL01N (Create Outbound Delivery) to investigate the sales order and delivery details.
  Configuration Settings: Check the configuration settings in SPRO under Sales and Distribution > Sales > Sales Document > Define Delivery Group.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect delivery group assignments.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.