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How To Fix V/127 - Payment card data not valid in regards to SAP digital payments add-on


SAP Error Message - Details

  • Message type: E = Error

  • Message class: V/ -

  • Message number: 127

  • Message text: Payment card data not valid in regards to SAP digital payments add-on

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message V/127 - Payment card data not valid in regards to SAP digital payments add-on ?

    The SAP error message V/127, which states "Payment card data not valid," typically occurs in the context of the SAP Digital Payments Add-On when there is an issue with the payment card information being processed. Here are some common causes, solutions, and related information regarding this error:

    Causes:

    1. Invalid Card Number: The payment card number may be incorrectly entered or formatted.
    2. Expired Card: The card being used may have expired.
    3. Incorrect CVV: The Card Verification Value (CVV) may be incorrect.
    4. Unsupported Card Type: The card type (e.g., Visa, MasterCard) may not be supported by the payment processor.
    5. Configuration Issues: There may be issues with the configuration of the payment gateway or the SAP Digital Payments Add-On.
    6. Network Issues: Temporary network issues may prevent the system from validating the card data with the payment processor.
    7. Compliance Issues: The card data may not comply with PCI DSS (Payment Card Industry Data Security Standard) requirements.

    Solutions:

    1. Verify Card Information: Double-check the payment card number, expiration date, and CVV for accuracy.
    2. Check Card Status: Ensure that the card is active and has not expired.
    3. Review Configuration: Check the configuration settings in the SAP Digital Payments Add-On to ensure that the payment methods and gateways are set up correctly.
    4. Test with Different Cards: Try using a different payment card to see if the issue persists.
    5. Consult Payment Processor: Contact the payment processor to ensure that the card type is supported and to check for any issues on their end.
    6. Review Logs: Check the application logs for any additional error messages or details that may provide more context about the issue.
    7. Update Software: Ensure that the SAP Digital Payments Add-On and any related components are up to date with the latest patches and updates.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the Digital Payments Add-On for detailed configuration and troubleshooting steps.
    • PCI Compliance: Familiarize yourself with PCI DSS requirements to ensure that your payment processing is compliant.
    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
    • Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.

    By addressing the potential causes and following the suggested solutions, you should be able to resolve the V/127 error related to payment card data in the SAP Digital Payments Add-On.

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