How To Fix UX372 - Citizenship & is not known

SAP Error Message - Details

• Message type: E = Error

• Message class: UX - TR: Business Partner and Loan Conversion

• Message number: 372

• Message text: Citizenship & is not known

What causes this issue?

The specified citizenship is not known.

System Response

The system refuses to transfer the partner.

How to fix this error?

Define the citizenship in table T005 and repeat the transfer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UX372 - Citizenship & is not known ?

  The SAP error message "UX372 Citizenship & is not known" typically occurs when there is an issue with the citizenship data of a person or employee in the SAP system. This error can arise in various contexts, such as during data entry, processing of personnel actions, or when generating reports.
  Cause:
  
  Missing or Incorrect Citizenship Data: The most common cause of this error is that the citizenship information for the employee or individual is either missing or incorrectly entered in the system.
  Configuration Issues: There may be configuration issues in the system related to the country-specific settings for citizenship.
  Data Consistency: The citizenship data may not be consistent with the country codes or definitions set up in the system.
  
  Solution:
  
  
  Check Employee Data: 
  
  Go to the employee's master data (transaction code PA30) and check the citizenship information. Ensure that the citizenship field is filled out correctly.
  If the citizenship is missing, add the correct citizenship information.
  
  
  
  Verify Configuration:
  
  Check the configuration settings for citizenship in the SAP system. This can usually be done in the IMG (Implementation Guide) under the relevant country settings.
  Ensure that the citizenship types and their corresponding codes are correctly defined.
  
  
  
  Data Consistency Check:
  
  Ensure that the citizenship data aligns with the country codes used in the system. If there are discrepancies, correct them.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes related to the error message UX372. There may be additional context or updates provided by SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP Help Desk for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SPRO (Customizing).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Roles: Ensure that the user has the necessary permissions to view and edit citizenship data in the system.
  
  By following these steps, you should be able to resolve the "UX372 Citizenship & is not known" error in SAP.