How To Fix UX371 - Nationality & is not known

SAP Error Message - Details

• Message type: E = Error

• Message class: UX - TR: Business Partner and Loan Conversion

• Message number: 371

• Message text: Nationality & is not known

What causes this issue?

The specified nationality is not known.

System Response

The system refuses to transfer the partner.

How to fix this error?

Define the nationality in table T005 and repeat the transfer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UX371 - Nationality & is not known ?

  The SAP error message UX371, which states "Nationality & is not known," typically occurs when the system encounters an issue with the nationality data associated with a personnel record or a related master data record. This error can arise in various contexts, such as during data entry, payroll processing, or when generating reports.
  Cause:
  
  Missing Nationality Data: The nationality field in the employee's master data may be empty or not filled correctly.
  Invalid Nationality Code: The nationality code entered may not exist in the system or may not be recognized due to incorrect configuration.
  Configuration Issues: The nationality codes may not be properly defined in the system settings or may not be linked to the relevant country or region.
  Data Migration Issues: If data has been migrated from another system, there may be discrepancies or missing entries in the nationality data.
  
  Solution:
  
  
  Check Employee Master Data: 
  
  Navigate to the employee's master data (e.g., using transaction code PA30).
  Verify that the nationality field is filled in correctly. If it is empty or incorrect, update it with the appropriate nationality code.
  
  
  
  Verify Nationality Codes:
  
  Check the configuration of nationality codes in the system (usually found in the customizing settings under Personnel Management).
  Ensure that the nationality code you are trying to use is defined and valid.
  
  
  
  Update Configuration:
  
  If the nationality code is missing, you may need to add it in the configuration settings. This typically requires access to the SAP customizing (SPRO) transaction.
  Ensure that the nationality codes are linked to the correct country or region.
  
  
  
  Data Consistency Check:
  
  If the issue arose after a data migration, perform a consistency check on the data to ensure that all necessary fields are populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling nationality data and related configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to employee data management include PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and SPRO (Customizing).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to view and edit employee master data.
  
  By following these steps, you should be able to resolve the UX371 error and ensure that nationality data is correctly maintained in your SAP system.