How To Fix UV030 - Number of users logged on simultaneously

SAP Error Message - Details

• Message type: E = Error

• Message class: UV - Measurement of Concurrent Users

• Message number: 030

• Message text: Number of users logged on simultaneously

What causes this issue?

This statistic shows how many users are logged onto the system
concurrently. This is important from a licensing point of view to
compare this to the number os users set in the concurrent user license.

System Response

The system determines the number of concurrent users per client.
Multiple logons of one user at the same terminal are counted as one
logon. You can display the total statistics for all clients or
statistics for each individual client.

How to fix this error?

The SAP concurrent user license specifies how many users are allowed
to be logged onto the system concurrently. If your system is running
under a concurrent user license, compare the number of logged on users
displayed to the permitted number in your license to determine whether
you are within the limits set by the license.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UV030 - Number of users logged on simultaneously ?

  The SAP error message UV030 indicates that the number of users logged on simultaneously has reached the maximum limit set for the SAP system. This can occur in environments where there are restrictions on the number of concurrent user sessions, which is often the case in systems with limited licenses or specific configurations.
  Cause:
  
  License Limitations: The SAP system may have a limit on the number of concurrent users based on the licensing agreement.
  Configuration Settings: The system may be configured to allow a specific number of simultaneous logins, which has been reached.
  User Sessions: Users may not have logged off properly, leading to sessions remaining active and consuming available user slots.
  Background Jobs: Background jobs or processes may be consuming user sessions, especially if they are running under user accounts.
  
  Solution:
  
  Check User Sessions: Use transaction code SM04 to view active user sessions. Identify and log off any inactive or unnecessary sessions.
  Increase User Limit: If you have the necessary licenses, consider increasing the maximum number of concurrent users in the system settings. This typically requires administrative access and may involve contacting SAP support or your SAP account manager.
  Review License Agreement: Ensure that your current license allows for the number of users you need. If necessary, negotiate for additional licenses.
  Session Management: Implement better session management practices, such as setting timeouts for inactive sessions or educating users to log off when not in use.
  Monitor Background Jobs: Check for any background jobs that may be consuming user sessions and adjust their configuration if necessary.
  
  Related Information:
  
  Transaction Codes: 
  
  SM04: Display active users.
  AL08: Display users logged on to the system.
  SU01: User maintenance, to check user settings.
  
  
  SAP Notes: Check SAP Notes related to user management and licensing for specific guidance and updates.
  Documentation: Review SAP documentation on user management and licensing to understand the implications of user limits and how to manage them effectively.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.