How To Fix UPE102 - Cannot create fontmetric.

SAP Error Message - Details

• Message type: E = Error

• Message class: UPE - Unicode Printing Enhancement tools

• Message number: 102

• Message text: Cannot create fontmetric.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UPE102 - Cannot create fontmetric. ?

  The SAP error message UPE102 "Cannot create fontmetric" typically occurs when there is an issue with the font configuration in the SAP system, particularly when generating output such as print layouts or forms. This error can arise due to various reasons, including missing font files, incorrect font settings, or issues with the printer configuration.
  Causes:
  
  Missing Fonts: The required font files may not be installed on the server or client machine.
  Incorrect Font Configuration: The font settings in the SAP system may not be correctly configured.
  Printer Issues: The printer being used may not support the specified font or may have configuration issues.
  SAP GUI Issues: Sometimes, the SAP GUI may not be able to access the necessary font files due to permission issues or incorrect installation.
  
  Solutions:
  
  
  Check Font Installation:
  
  Ensure that the required fonts are installed on the server where the SAP system is running. You may need to install additional fonts if they are missing.
  
  
  
  Verify Font Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Check the font settings under the "Fonts" tab. Ensure that the fonts you are trying to use are correctly configured and available.
  
  
  
  Update Printer Settings:
  
  In transaction SPAD, check the printer settings and ensure that the printer supports the fonts you are trying to use.
  If necessary, update the printer driver or settings to ensure compatibility.
  
  
  
  Check SAP GUI Settings:
  
  Ensure that the SAP GUI is properly installed and configured on the client machine.
  If you are using a specific font in your SAP GUI, make sure it is available and correctly set up.
  
  
  
  Test with Different Fonts:
  
  If possible, try using a different font in your print layout or form to see if the issue persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SE78 (SAP ArchiveLink Administration), SE71 (SAPscript Form Maintenance).
  Font Types: Ensure you are using supported font types (e.g., TrueType, PostScript) that are compatible with your SAP system and printer.
  Operating System Compatibility: Ensure that the operating system on which the SAP system is running supports the fonts being used.
  
  By following these steps, you should be able to diagnose and resolve the UPE102 error in your SAP environment.