How To Fix UPC231 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: UPC - Planning: General Error Messages

• Message number: 231

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UPC231 - User &1 does not exist ?

  The SAP error message UPC231, which states "User &1 does not exist," typically occurs when a user tries to perform an action in the SAP system that requires a specific user account, but the system cannot find that user in its database. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Not Created: The user account specified in the error message has not been created in the SAP system.
  User Deactivation: The user account may exist but has been deactivated or locked.
  Incorrect User ID: The user ID entered may be misspelled or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing the user.
  System Configuration: There may be issues with the system configuration or user master data.
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction code SU01 (User Maintenance) and check if the user ID exists.
  If the user does not exist, create a new user account.
  
  
  
  User Activation:
  
  If the user exists but is locked or deactivated, unlock or activate the user account in transaction code SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that the correct user ID is being used.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction code SU53 (Authorization Check) after the error occurs.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team or system administrator. They can check for any underlying issues with user management or system configuration.
  
  
  
  Review Logs:
  
  Check system logs for any additional error messages or information that might provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Authorization Check
  SU10: Mass User Maintenance (for bulk user management)
  
  
  
  User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to them to perform the required actions.
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.
  
  
  By following these steps, you should be able to resolve the UPC231 error and ensure that the user can access the necessary functionalities within the SAP system.