How To Fix UMB804 - Problems occurred during download

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 804

• Message text: Problems occurred during download

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMB804 - Problems occurred during download ?

  The SAP error message UMB804, which indicates "Problems occurred during download," typically arises during the process of downloading data from SAP to a local file or external system. This error can be caused by various factors, and understanding the potential causes and solutions can help in troubleshooting the issue effectively.
  Causes of UMB804 Error
  
  Network Issues: Connectivity problems between the SAP system and the client machine can lead to download failures.
  File Path Issues: The specified file path for the download may be incorrect or inaccessible due to permissions or directory structure.
  Insufficient Authorizations: The user may not have the necessary authorizations to perform the download operation.
  Data Volume: Large volumes of data being downloaded can lead to timeouts or memory issues.
  SAP GUI Version: Incompatibility between the SAP GUI version and the SAP system can sometimes cause download issues.
  Temporary System Issues: Temporary glitches or issues in the SAP system can also lead to this error.
  
  Solutions to UMB804 Error
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP system and your local machine.
  Verify File Path: Double-check the file path where you are trying to download the data. Ensure that the path is correct and that you have write permissions to that location.
  Review Authorizations: Make sure that your user account has the necessary authorizations to perform the download operation. You may need to contact your SAP administrator for assistance.
  Reduce Data Volume: If you are trying to download a large dataset, consider filtering the data to reduce the volume or breaking it into smaller chunks.
  Update SAP GUI: Ensure that you are using a compatible and updated version of the SAP GUI. Sometimes, updating to the latest version can resolve compatibility issues.
  Check SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to the UMB804 error.
  Restart SAP Session: Sometimes, simply restarting your SAP session or logging out and back in can resolve temporary issues.
  Contact Support: If the issue persists, consider reaching out to your internal IT support or SAP support for further assistance.
  
  Related Information
  
  SAP Notes: Check the SAP Support Portal for any specific notes related to the UMB804 error. SAP frequently updates their knowledge base with solutions to common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ST22 (Dump Analysis) or SM21 (System Log).
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the UMB804 error in SAP.