How To Fix UMB323 - SC drilldown cannot be downloaded for BSC Offline Analysis

UMB323 - Overview

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 323

• Message text: SC drilldown cannot be downloaded for BSC Offline Analysis

What causes this issue?

You cannot select a myBalanced Scorecard (=
<DS:GLOS.3E97E5C385D58E48BE993BB75063AE5E>personal view</>) with a
scorecard drilldown for BSC offline analysis.

System Response

The system creates all files for BSC offline analysis, except for the
views with a scorecard drilldown.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

UMB323 - Details

• The SAP error message UMB323, which states "SC drilldown cannot be downloaded for BSC Offline Analysis," typically occurs in the context of Business Scorecard (BSC) analysis when users attempt to download drilldown data for offline analysis but encounter issues.
  
  Cause:
  
  Data Availability: The drilldown data may not be available for the specific scorecard or the selected time period.
  Authorization Issues: The user may not have the necessary authorizations to access the drilldown data.
  System Configuration: There may be configuration issues in the Business Scorecard settings or the underlying data sources.
  Technical Issues: There could be technical problems with the SAP system, such as connectivity issues or problems with the BSC application itself.
  
  
  Solution:
  
  Check Data Availability: Ensure that the data you are trying to download is available and that the scorecard is populated with the necessary information.
  Review Authorizations: Verify that the user has the appropriate authorizations to access the drilldown data. This may involve checking roles and