How To Fix UMB323 - SC drilldown cannot be downloaded for BSC Offline Analysis

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 323

• Message text: SC drilldown cannot be downloaded for BSC Offline Analysis

What causes this issue?

You cannot select a myBalanced Scorecard (=
<DS:GLOS.3E97E5C385D58E48BE993BB75063AE5E>personal view</>) with a
scorecard drilldown for BSC offline analysis.

System Response

The system creates all files for BSC offline analysis, except for the
views with a scorecard drilldown.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMB323 - SC drilldown cannot be downloaded for BSC Offline Analysis ?

  The SAP error message UMB323, which states "SC drilldown cannot be downloaded for BSC Offline Analysis," typically occurs in the context of Business Scorecard (BSC) analysis when users attempt to download drilldown data for offline analysis but encounter issues.
  Cause:
  
  Data Availability: The drilldown data may not be available for the specific scorecard or the selected time period.
  Authorization Issues: The user may not have the necessary authorizations to access the drilldown data.
  System Configuration: There may be configuration issues in the Business Scorecard settings or the underlying data sources.
  Technical Issues: There could be technical problems with the SAP system, such as connectivity issues or problems with the BSC application itself.
  
  Solution:
  
  Check Data Availability: Ensure that the data you are trying to download is available and that the scorecard is populated with the necessary information.
  Review Authorizations: Verify that the user has the appropriate authorizations to access the drilldown data. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings for the Business Scorecard and ensure that all necessary components are correctly set up.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Business Scorecard and offline analysis to ensure that you are following the correct procedures.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.