How To Fix UMB304 - Scorecard '&1' is still used in the performance overview '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 304

• Message text: Scorecard '&1' is still used in the performance overview '&2'

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The scorecard cannot be deleted; the action is canceled.

How to fix this error?

Remove the scorecard from the performance overview before you delete
it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMB304 - Scorecard '&1' is still used in the performance overview '&2' ?

  The SAP error message UMB304 indicates that a scorecard (identified by '&1') is still being referenced in a performance overview (identified by '&2'). This typically occurs when you attempt to delete or modify a scorecard that is actively being used in a performance overview, which is not allowed in SAP.
  Cause:
  
  Active References: The scorecard you are trying to delete or modify is still linked to one or more performance overviews.
  Data Integrity: SAP enforces data integrity rules to prevent the deletion of objects that are still in use, which helps maintain the consistency of reports and analyses.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Dependencies:
  
  Check which performance overview(s) are using the scorecard. You can do this by navigating to the performance overview configuration and looking for references to the scorecard.
  
  
  
  Remove References:
  
  If you need to delete or modify the scorecard, you must first remove it from all performance overviews where it is being used. This may involve editing the performance overview settings to exclude the scorecard.
  
  
  
  Update Performance Overview:
  
  After removing the scorecard from the performance overview, save your changes. Ensure that the performance overview is updated and does not reference the scorecard anymore.
  
  
  
  Retry the Operation:
  
  Once the scorecard is no longer referenced, you can attempt to delete or modify the scorecard again.
  
  
  
  Related Information:
  
  
  Transaction Codes: You may need to use specific transaction codes to access scorecards and performance overviews, such as:
  
  UMSCORE for scorecard management.
  UMOVERVIEW for performance overview management.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed instructions on managing scorecards and performance overviews.
  
  
  User Permissions: Ensure that you have the necessary permissions to modify or delete scorecards and performance overviews.
  
  
  Testing: After making changes, it’s a good practice to test the performance overview to ensure that it functions correctly without the scorecard.
  
  
  By following these steps, you should be able to resolve the UMB304 error and manage your scorecards and performance overviews effectively.