How To Fix UMB020 - BSC internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: UMB - SEM-CPM: Balanced Scorecard

• Message number: 020

• Message text: BSC internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UMB020 - BSC internal error ?

  The SAP error message UMB020, which indicates a "BSC internal error," typically arises in the context of Business Scenario Configuration (BSC) or related processes. This error can be caused by various factors, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration in the Business Scenario or related components can lead to this error.
  Data Inconsistencies: Inconsistent or corrupted data in the database can trigger internal errors.
  System Bugs: There may be bugs in the SAP system or specific patches that have not been applied.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the transaction can also lead to internal errors.
  Transport Issues: Problems with transport requests that have not been properly imported can cause inconsistencies.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Business Scenario and ensure that all required fields are correctly filled out.
  Data Validation: Validate the data being used in the transaction. Look for any inconsistencies or errors in the master data or transactional data.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying the latest patches or updates may resolve the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user details, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) and SE80 (Object Navigator).
  Documentation: Review SAP documentation related to Business Scenario Configuration for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the UMB020 error in your SAP system.