How To Fix UJW_EXCEPTION013 - Environment information not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UJW_EXCEPTION - BPC: Work Status Message Class

• Message number: 013

• Message text: Environment information not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJW_EXCEPTION013 - Environment information not found ?

  The SAP error message UJW_EXCEPTION013: Environment information not found typically occurs in the context of SAP's User Experience (UX) or when dealing with specific applications that require certain environmental parameters to be set or available. This error can arise in various scenarios, such as during the execution of a transaction, report, or when accessing certain functionalities within the SAP system.
  Possible Causes:
  
  Missing Configuration: The environment settings or configurations required for the application or transaction are not properly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the required environment information.
  System Issues: There may be underlying issues with the SAP system, such as missing components or incorrect system settings.
  Data Inconsistencies: There could be inconsistencies in the data that the application is trying to access, leading to the inability to retrieve the necessary environment information.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that all necessary configurations for the application or transaction are correctly set up. This may involve checking settings in transaction codes like SPRO (SAP Project Reference Object) or other relevant configuration transactions.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the required environment information. This can be checked using transaction SU53 (to analyze authorization failures) or by consulting with your security team.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  
  
  
  Data Consistency Checks:
  
  Run consistency checks on the relevant data to ensure that there are no discrepancies that could be causing the error. This may involve using specific transaction codes or tools designed for data validation.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU53 (Authorization Check), and SPRO (Customizing).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific application or module you are working with, as it may contain troubleshooting steps or configuration guidelines.
  
  By following these steps, you should be able to diagnose and potentially resolve the UJW_EXCEPTION013 error in your SAP environment.