How To Fix UJG_EXCEPTION005 - Failed to get report data

SAP Error Message - Details

• Message type: E = Error

• Message class: UJG_EXCEPTION - BPC: Message Class for UJG Exception

• Message number: 005

• Message text: Failed to get report data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJG_EXCEPTION005 - Failed to get report data ?

  The SAP error message "UJG_EXCEPTION005 Failed to get report data" typically indicates an issue with retrieving data for a report in the SAP system. This error can arise from various underlying causes, and addressing it may require different approaches depending on the specific context. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Source Issues: The data source for the report may be unavailable or not properly configured.
  Authorization Problems: The user may not have the necessary permissions to access the data required for the report.
  Network Issues: Connectivity problems between the SAP system and the database or other systems can lead to this error.
  Report Configuration: There may be issues with the report configuration itself, such as incorrect parameters or filters.
  System Performance: High load on the SAP system or database can lead to timeouts or failures in data retrieval.
  Software Bugs: There may be bugs in the SAP software or the specific report being run.
  
  Solutions:
  
  Check Data Source: Ensure that the data source is available and correctly configured. Verify that the database connection is active.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the report data.
  Network Connectivity: Test the network connection to ensure there are no issues affecting data retrieval.
  Validate Report Parameters: Review the parameters and filters used in the report to ensure they are set correctly.
  Monitor System Performance: Check the performance of the SAP system and database. If the system is under heavy load, consider optimizing performance or scheduling reports during off-peak hours.
  Update Software: Ensure that the SAP system is up to date with the latest patches and updates, as this may resolve known bugs.
  Consult Logs: Review system logs for more detailed error messages that can provide insights into the root cause of the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for the specific module or report you are working with for any known issues or configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.