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How To Fix UJC_EXCEPTION036 - Failed to get user context


UJC_EXCEPTION036 - Overview

  • Message type: E = Error

  • Message class: UJC_EXCEPTION - BPC: Message Class for UJC Exception

  • Message number: 036

  • Message text: Failed to get user context

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


UJC_EXCEPTION036 - Details

  • The SAP error message UJC_EXCEPTION036: Failed to get user context typically occurs in the context of SAP User Management or when dealing with user-related operations in SAP systems, particularly in the context of User Management Engine (UME) or Identity Management (IdM). This error indicates that the system was unable to retrieve the necessary user context for the operation being performed.
    Causes:
    
    User Not Found: The user ID being referenced may not exist in the system.
    Authorization Issues: The user executing the operation may not have the necessary authorizations to access user context information.
    
    Configuration Issues: There may be misconfigurations in the UME or IdM settings that prevent the retrieval of user context. Database Issues: Problems with the underlying database, such as connectivity issues or data corruption, can lead to this error. System Performance: High load on the system or performance issues may cause timeouts or failures in retrieving user context. Solutions: Check User Existence: Verify that the user

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