How To Fix UJA_EXCEPTION034 - Failed to get model information

SAP Error Message - Details

• Message type: E = Error

• Message class: UJA_EXCEPTION - BPC: Admin exception message class

• Message number: 034

• Message text: Failed to get model information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJA_EXCEPTION034 - Failed to get model information ?

  The SAP error message UJA_EXCEPTION034: Failed to get model information typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there is an issue retrieving model information from the system. This can happen for various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the model or the data source.
  Model Configuration Errors: There may be issues with the configuration of the model itself, such as missing or incorrect settings.
  Data Source Connectivity: Problems with the connection to the underlying data source can lead to this error.
  System Performance: If the system is under heavy load or experiencing performance issues, it may fail to retrieve the model information.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the model. This can be done by reviewing the user roles and permissions in the SAP system.
  Review Model Configuration: Check the configuration of the model in the SAP BW or BusinessObjects environment. Ensure that all settings are correct and that the model is properly defined.
  Test Data Source Connectivity: Verify that the connection to the data source is functioning correctly. This may involve checking network connections, database availability, and any relevant connection settings.
  Monitor System Performance: Use SAP monitoring tools to check for system performance issues. If the system is overloaded, consider optimizing queries or increasing system resources.
  Check for Software Updates: Look for any available patches or updates for your SAP system that may address known issues related to this error.
  Review Logs: Check the application logs for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for the specific version of the software you are using, as it may contain troubleshooting guides and best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.