How To Fix /UI2/PAGEBUILDER014 - Runtime exception occurred while copying tiles

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/PAGEBUILDER -

• Message number: 014

• Message text: Runtime exception occurred while copying tiles

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/PAGEBUILDER014 - Runtime exception occurred while copying tiles ?

  The SAP error message /UI2/PAGEBUILDER014 Runtime exception occurred while copying tiles typically occurs in the context of SAP Fiori applications, particularly when there are issues related to the configuration or runtime environment of the Fiori Launchpad. This error can arise due to various reasons, including issues with the tile configuration, missing authorizations, or problems with the underlying data model.
  Causes:
  
  Tile Configuration Issues: The tile might be incorrectly configured or missing required parameters.
  Authorization Problems: The user may not have the necessary authorizations to access the tiles or the underlying data.
  Data Model Issues: There could be issues with the data model that the tile is trying to access, such as missing or incorrect data.
  Caching Problems: Sometimes, caching issues can lead to inconsistencies in the display of tiles.
  Backend Service Issues: The OData service or backend system that the tile relies on may be down or not functioning correctly.
  Transport Issues: If the application was recently transported from one system to another, there may be inconsistencies in the transport.
  
  Solutions:
  
  Check Tile Configuration: Review the configuration of the tile in the Fiori Launchpad designer. Ensure that all required parameters are correctly set.
  Verify Authorizations: Ensure that the user has the necessary roles and authorizations to access the tiles and the underlying services.
  Inspect Data Models: Check the data model associated with the tile to ensure that it is correctly defined and that the data is available.
  Clear Cache: Clear the browser cache and the SAP Fiori cache. You can do this by using the transaction /UI2/FLP and selecting the option to clear the cache.
  Check Backend Services: Verify that the OData services are active and functioning correctly. You can use transaction /IWFND/MAINT_SERVICE to check the status of the services.
  Review Transport Logs: If the issue arose after a transport, review the transport logs for any errors or inconsistencies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches.
  Fiori Launchpad Logs: Review the logs in the Fiori Launchpad for more detailed error messages that can provide additional context.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for Fiori Launchpad and tile configuration for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.