How To Fix /UI2/INTEROP004 - Cannot read data for message details

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/INTEROP -

• Message number: 004

• Message text: Cannot read data for message details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/INTEROP004 - Cannot read data for message details ?

  The SAP error message /UI2/INTEROP004 Cannot read data for message details typically indicates an issue with the SAP Fiori user interface, particularly when the system is unable to retrieve the necessary data to display message details. This can occur in various scenarios, such as when accessing Fiori applications or during interactions with the SAP Gateway.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the data or the specific Fiori application.
  Service Activation: The OData service required for the Fiori application may not be activated in the SAP Gateway.
  Backend Issues: There may be issues with the backend system, such as data inconsistencies or connectivity problems.
  Caching Problems: Sometimes, caching issues can prevent the retrieval of updated data.
  Configuration Errors: Incorrect configuration of the Fiori launchpad or the OData service can lead to this error.
  Network Issues: Network connectivity problems between the Fiori front-end server and the back-end system can also cause this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the Fiori application and the underlying OData services.
  
  
  
  Activate OData Services:
  
  Go to the SAP Gateway (transaction /IWFND/MAINT_SERVICE) and check if the required OData service is activated. If not, activate it.
  
  
  
  Check Backend Connectivity:
  
  Verify that the backend system is up and running and that there are no connectivity issues. You can use transaction SM59 to check RFC connections.
  
  
  
  Clear Cache:
  
  Clear the cache of the Fiori launchpad and the browser. You can also use transaction /UI2/FLP to refresh the Fiori launchpad cache.
  
  
  
  Review Configuration:
  
  Check the configuration of the Fiori launchpad and ensure that all necessary settings are correctly configured.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) and the system logs (transaction SM21) for any related error messages that could provide more context.
  
  
  
  Update System:
  
  Ensure that your SAP system is up to date with the latest support packages and patches, as updates may resolve known issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Fiori Documentation: Review the official SAP Fiori documentation for guidance on troubleshooting common issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the /UI2/INTEROP004 Cannot read data for message details error in your SAP environment.