How To Fix /UI2/INTEROP001 - Provide text of support message

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/INTEROP -

• Message number: 001

• Message text: Provide text of support message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/INTEROP001 - Provide text of support message ?

  The SAP error message /UI2/INTEROP001 typically relates to issues with the SAP Fiori Launchpad or the UI2 framework, particularly when there are problems with the interoperability of the UI components or services.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Missing or misconfigured OData services.
  Issues with the Fiori app configuration.
  Problems with the user roles and authorizations.
  Network issues or connectivity problems with the backend system.
  Incorrect settings in the SAP Gateway or the Fiori Launchpad.
  
  Solution:
  To resolve the /UI2/INTEROP001 error, you can follow these steps:
  
  
  Check OData Services:
  
  Ensure that the required OData services are activated in the SAP Gateway. You can check this in the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  
  
  
  Review Fiori App Configuration:
  
  Verify that the Fiori app is correctly configured in the Fiori Launchpad. Check the target mappings and the catalog assignments.
  
  
  
  User Roles and Authorizations:
  
  Ensure that the user has the necessary roles assigned to access the Fiori app. Check the authorization objects related to the app and the OData services.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing the Fiori Launchpad from communicating with the backend system.
  
  
  
  Review Logs:
  
  Check the SAP Gateway and Fiori logs for any additional error messages that might provide more context about the issue. You can use transaction codes like /IWFND/ERROR_LOG and /UI2/FLP_LOG to view logs.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the browser cache or the SAP Fiori Launchpad cache can resolve issues related to stale data.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. You can search for the error message or related keywords in the SAP Support Portal.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: The central entry point for SAP Fiori apps, providing a role-based, personalized, and responsive user experience.
  OData Services: A protocol used to create and consume RESTful APIs, which is essential for Fiori apps to communicate with backend systems.
  SAP Gateway: A technology that enables the connection between SAP systems and external applications, facilitating the use of OData services.
  
  If the issue persists after following these steps, it may be necessary to contact SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken to troubleshoot it.