How To Fix /UI2/IMPL_LAUNCHPAD002 - Could not retrieve URL for service

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/IMPL_LAUNCHPAD -

• Message number: 002

• Message text: Could not retrieve URL for service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/IMPL_LAUNCHPAD002 - Could not retrieve URL for service ?

  The SAP error message /UI2/IMPL_LAUNCHPAD002 Could not retrieve URL for service typically occurs in the SAP Fiori Launchpad when the system is unable to retrieve the URL for a specific service that is required to render a tile or application. This can happen due to various reasons, including configuration issues, missing services, or authorization problems.
  Causes:
  
  Service Not Activated: The OData service that the tile is trying to access may not be activated in the SAP Gateway.
  Incorrect Service URL: The URL configured for the service might be incorrect or malformed.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  System Configuration: There may be issues with the system configuration, such as missing or incorrect entries in the service catalog.
  Network Issues: There could be network-related issues preventing access to the service.
  
  Solutions:
  
  
  Activate the OData Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the required OData service is listed and activated. If not, activate it.
  
  
  
  Check Service URL:
  
  Verify the service URL in the tile configuration. Ensure that it points to the correct service and is properly formatted.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the service. You can check this using transaction code SU53 after attempting to access the tile.
  
  
  
  Check Launchpad Configuration:
  
  Review the Launchpad configuration to ensure that the service is correctly defined in the catalog and group. Use transaction code /UI2/FLP to access the Launchpad Designer.
  
  
  
  Check System Logs:
  
  Use transaction code SLG1 to check the application logs for any related error messages that might provide more context on the issue.
  
  
  
  Network Configuration:
  
  Ensure that there are no network issues preventing access to the service. Check firewall settings, proxy configurations, and other network-related settings.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the error message.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for Fiori Launchpad and OData services for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.