How To Fix /UI2/FDM_SSB_TILE007 - No KPI ID found

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/FDM_SSB_TILE -

• Message number: 007

• Message text: No KPI ID found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/FDM_SSB_TILE007 - No KPI ID found ?

  The SAP error message /UI2/FDM_SSB_TILE007 No KPI ID found typically occurs in the context of SAP Fiori applications, particularly when dealing with KPI (Key Performance Indicator) tiles in the Fiori Launchpad. This error indicates that the system is unable to find a valid KPI ID associated with the tile you are trying to access.
  Causes:
  
  Missing or Incorrect KPI Configuration: The KPI ID may not be properly configured in the backend system or may not exist at all.
  Authorization Issues: The user may not have the necessary authorizations to access the KPI data.
  Transport Issues: If the KPI configuration was transported from one system to another (e.g., from development to production), it may not have been transported correctly.
  Data Source Issues: The underlying data source for the KPI may be unavailable or misconfigured.
  Caching Issues: Sometimes, caching in the Fiori Launchpad can lead to discrepancies in the displayed data.
  
  Solutions:
  
  
  Check KPI Configuration:
  
  Go to the SAP Fiori Launchpad Designer and verify that the KPI ID is correctly configured.
  Ensure that the KPI is defined in the backend system and is active.
  
  
  
  Verify Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the KPI.
  Use transaction PFCG to review and adjust roles as necessary.
  
  
  
  Transport Validation:
  
  If the KPI was recently transported, check the transport logs to ensure that all necessary objects were included and successfully imported.
  
  
  
  Data Source Check:
  
  Verify that the data source for the KPI is available and correctly configured. This may involve checking the underlying CDS views or OData services.
  
  
  
  Clear Cache:
  
  Clear the cache of the Fiori Launchpad. This can often resolve issues related to stale data.
  You can do this by using the /UI2/FLP transaction and selecting the option to clear the cache.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific Fiori application or KPI you are working with for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches.
  Fiori Launchpad Configuration: Familiarize yourself with the configuration of the Fiori Launchpad and how KPIs are set up.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution. If the issue persists, consider reaching out to SAP support for further assistance.