How To Fix /UI2/DPP031 - Repository &1 failed to delete personalization of user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/DPP -

• Message number: 031

• Message text: Repository &1 failed to delete personalization of user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/DPP031 - Repository &1 failed to delete personalization of user &2 ?

  The SAP error message /UI2/DPP031 Repository &1 failed to delete personalization of user &2 typically indicates an issue with the deletion of personalization settings for a specific user in the SAP system. This error can occur in the context of the SAP Fiori Launchpad or other UI technologies that utilize personalization features.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to delete personalization settings.
  Database Issues: There may be a problem with the database connection or the underlying database table where personalization data is stored.
  Corrupted Data: The personalization data for the user may be corrupted or inconsistent, preventing successful deletion.
  System Configuration: There may be configuration issues in the SAP system that affect the handling of personalization data.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete personalization settings. This may involve checking roles and permissions in the SAP system.
  Database Check: Verify the database connection and check for any issues with the database tables related to personalization. You may need to run database consistency checks or repair operations.
  Manual Deletion: If the issue persists, consider manually deleting the personalization data for the user. This can often be done through transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance) to manage user settings.
  Check for Corruption: Investigate if there are any corrupted entries in the personalization tables. You may need to consult with your SAP Basis team to analyze the database.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Personalization in SAP: Personalization allows users to customize their user interface settings, such as layout, themes, and other preferences.
  Transaction Codes: Familiarize yourself with relevant transaction codes like SU01, PFCG, and SLG1 for user management, role management, and log analysis, respectively.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant logs or details.
  
  By following these steps, you should be able to diagnose and resolve the error related to the deletion of personalization settings in SAP.