How To Fix /UI2/DPP007 - Selected users do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/DPP -

• Message number: 007

• Message text: Selected users do not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/DPP007 - Selected users do not exist ?

  The SAP error message /UI2/DPP007 Selected users do not exist typically occurs in the context of the SAP Fiori Launchpad or when dealing with the SAP UI2 framework. This error indicates that the system is unable to find the specified users in the user master data.
  Causes:
  
  User Does Not Exist: The user ID specified in the transaction or configuration does not exist in the SAP system.
  Incorrect User ID: There may be a typo or formatting issue in the user ID being referenced.
  User Not Active: The user might exist but is not active or has been locked.
  Authorization Issues: The user may not have the necessary authorizations to access the Fiori applications or the specific functionality.
  System Configuration: There may be issues with the configuration of the Fiori Launchpad or the underlying OData services.
  
  Solutions:
  
  
  Verify User Existence:
  
  Use transaction SU01 to check if the user exists in the system. If the user does not exist, create the user or correct the user ID in your configuration.
  
  
  
  Check User Status:
  
  Ensure that the user is active and not locked. You can check this in the SU01 transaction as well.
  
  
  
  Correct User ID:
  
  Double-check the user ID for any typos or formatting issues. Ensure that the user ID is correctly specified in the relevant configuration.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the Fiori applications. You can check this in the PFCG transaction.
  
  
  
  Check Configuration:
  
  Review the configuration of the Fiori Launchpad and ensure that the user is included in the relevant groups or roles that are assigned to the Launchpad.
  
  
  
  Check OData Services:
  
  If the error occurs while accessing a specific Fiori app, ensure that the OData services are properly activated and that the user has access to those services.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SICF: Maintain Services (to check if OData services are active)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Fiori Launchpad Configuration: Familiarize yourself with the Fiori Launchpad configuration and user management to ensure proper setup.
  
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or Security team for further assistance, as they may have additional tools and insights to diagnose the problem.