How To Fix /UI2/CDMFCC322 - Cannot get user profile data of user &1: other error occurred.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CDMFCC -

• Message number: 322

• Message text: Cannot get user profile data of user &1: other error occurred.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CDMFCC322 - Cannot get user profile data of user &1: other error occurred. ?

  The SAP error message /UI2/CDMFCC322 Cannot get user profile data of user &1: other error occurred typically indicates that there is an issue retrieving the user profile data for the specified user. This can occur due to various reasons, including system configuration issues, authorization problems, or data inconsistencies.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access their profile data.
  User Data Inconsistencies: There may be inconsistencies or corruption in the user master data.
  System Configuration: There could be issues with the configuration of the user profile service or related components.
  Network Issues: If the user profile data is being fetched from a remote system, network issues could prevent successful retrieval.
  Backend System Errors: There may be errors in the backend system that are preventing the retrieval of user data.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access their profile data. You can use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Verify User Master Data:
  
  Check the user master data for inconsistencies. You can do this using transaction SU01 to display the user profile and ensure all required fields are correctly filled.
  
  
  
  Review System Configuration:
  
  Check the configuration of the user profile service. Ensure that all necessary services are active and correctly configured.
  
  
  
  Check for Network Issues:
  
  If the user profile data is being fetched from a remote system, ensure that there are no network connectivity issues. You can test connectivity to the remote system.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the user ID and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SM21: System Log
  SLG1: Application Log
  
  
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to this error message, as they may provide targeted solutions or workarounds.
  
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /UI2/CDMFCC322.