How To Fix /UI2/CDMFCC314 - Cannot get user profile data of user &1: user does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CDMFCC -

• Message number: 314

• Message text: Cannot get user profile data of user &1: user does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CDMFCC314 - Cannot get user profile data of user &1: user does not exist. ?

  The SAP error message /UI2/CDMFCC314 indicates that the system is unable to retrieve user profile data for a specified user because the user does not exist in the system. This error typically occurs in the context of SAP Fiori applications or when accessing user-specific settings.
  Cause:
  
  User Does Not Exist: The most straightforward cause is that the user ID specified in the error message does not exist in the SAP system.
  User Deactivation: The user might exist but could be deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access the user profile data.
  Incorrect User ID: There might be a typo or incorrect user ID being referenced in the application or configuration.
  System Configuration Issues: There could be issues with the configuration of the user management or the Fiori launchpad.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user ID exists in the SAP system using transaction SU01 (User Maintenance).
  If the user does not exist, create the user using the same transaction.
  
  
  
  Check User Status:
  
  If the user exists, ensure that the user is not locked or deactivated. You can check this in the SU01 transaction.
  If the user is locked, unlock the user.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required data. You can check this using transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Correct User ID:
  
  Double-check the user ID being referenced in the error message for any typos or incorrect entries.
  
  
  
  System Configuration:
  
  If the issue persists, review the configuration of the Fiori launchpad and user management settings. Ensure that the system is correctly set up to handle user profiles.
  
  
  
  Check Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to user management and Fiori applications for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SLG1: Application Log
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes that might address this specific error message.
  Fiori Launchpad Configuration: Ensure that the Fiori launchpad is properly configured to handle user profiles and that all necessary services are activated.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis or security team for further assistance.