How To Fix /UI2/CDMFCC311 - Error while getting profile of user &1. Data type error.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CDMFCC -

• Message number: 311

• Message text: Error while getting profile of user &1. Data type error.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CDMFCC311 - Error while getting profile of user &1. Data type error. ?

  The SAP error message /UI2/CDMFCC311 indicates that there is an issue while retrieving the user profile for a specific user, denoted by &1. The error message specifically mentions a "Data type error," which suggests that there is a mismatch or an unexpected data type being encountered during the process.
  Possible Causes:
  
  Data Type Mismatch: The user profile data being retrieved may have an unexpected format or type that does not match the expected data structure in the system.
  Corrupted User Profile: The user profile for the specified user may be corrupted or improperly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the profile data, leading to errors in data retrieval.
  System Configuration Issues: There may be issues with the configuration of the SAP system or the specific components involved in user profile management.
  Software Bugs: There could be bugs in the SAP software version being used that affect the retrieval of user profiles.
  
  Solutions:
  
  Check User Profile: Verify the user profile for the specified user to ensure that it is correctly configured and not corrupted. You can do this using transaction SU01 (User Maintenance).
  Review Authorizations: Ensure that the user has the necessary authorizations to access their profile. You can check this using transaction SU53 to analyze authorization failures.
  Data Type Validation: Check the data types of the fields in the user profile and ensure they match the expected types in the system. This may require debugging or reviewing the relevant ABAP code.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches for known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to user management and profile handling for additional insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /UI2/CDMFCC311.