How To Fix /UI2/CDM_DPS021 - Log display failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/CDM_DPS -

• Message number: 021

• Message text: Log display failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/CDM_DPS021 - Log display failed ?

  The SAP error message /UI2/CDM_DPS021 Log display failed typically occurs in the context of the SAP Fiori applications, particularly when there is an issue with displaying logs related to the Fiori Launchpad or the underlying OData services. This error can arise due to various reasons, including configuration issues, authorization problems, or data inconsistencies.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the logs or the specific application.
  Configuration Problems: There may be misconfigurations in the Fiori Launchpad or the OData service that prevent the logs from being displayed.
  Data Inconsistencies: The underlying data that the log is trying to access may be inconsistent or corrupted.
  Service Activation: The required OData services may not be activated in the SAP Gateway.
  System Performance: High load or performance issues in the system can also lead to log display failures.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the logs. You can use transaction SU53 to analyze authorization failures.
  
  
  
  Verify Configuration:
  
  Check the configuration of the Fiori Launchpad and the OData services. Ensure that all necessary settings are correctly configured.
  Use transaction LPD_CUST to check the configuration of the Fiori Launchpad.
  
  
  
  Activate OData Services:
  
  Ensure that the required OData services are activated. You can check this in transaction IWFND/MAINT_SERVICE and activate any missing services.
  
  
  
  Check System Logs:
  
  Use transaction SLG1 to check the application logs for any related errors that might provide more context on the issue.
  
  
  
  Review System Performance:
  
  Monitor system performance and check for any bottlenecks that might be affecting the display of logs.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache of the Fiori Launchpad can resolve display issues. You can do this by using transaction /UI2/FLP_CLEANUP.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: The central entry point for SAP Fiori applications, which may require specific configurations and authorizations.
  OData Services: These services are essential for the communication between the Fiori applications and the backend SAP system.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the /UI2/CDM_DPS021 Log display failed error in your SAP environment.