How To Fix UDMO_CWL_MSG_E012 - Correspondence not sent - &1(&2) for Company Code &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UDMO_CWL_MSG_E - OData Process Collections Worklist - Messages

• Message number: 012

• Message text: Correspondence not sent - &1(&2) for Company Code &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDMO_CWL_MSG_E012 - Correspondence not sent - &1(&2) for Company Code &3 ?

  The SAP error message UDMO_CWL_MSG_E012 indicates that a correspondence document was not sent for a specific company code. This error can occur in various scenarios, typically related to the processing of correspondence in the SAP system, such as invoices, statements, or other financial documents.
  Cause
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The correspondence settings for the company code may not be properly configured. This includes settings related to the correspondence type, output determination, or communication methods.
  
  
  Missing Data: Required data for generating the correspondence may be missing. This could include customer information, address details, or other relevant data.
  
  
  Output Type Not Defined: The output type for the correspondence may not be defined or activated in the system.
  
  
  Technical Issues: There may be technical issues such as problems with the output device, printer settings, or issues with the SAP spool system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to send correspondence.
  
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for correspondence.
  Ensure that the correspondence type is correctly configured for the company code in question.
  
  
  
  Verify Output Determination:
  
  Check the output determination settings to ensure that the correct output type is assigned to the correspondence.
  Use transaction NACE to check the output type settings.
  
  
  
  Review Data:
  
  Ensure that all necessary data for the correspondence is available and correctly maintained in the system.
  Check the customer master data and ensure that the address and communication details are complete.
  
  
  
  Check Spool and Output Device:
  
  Verify that the output device is correctly configured and available.
  Check the SAP spool requests using transaction SP01 to see if there are any errors related to the correspondence output.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to execute the correspondence process.
  
  
  
  Test the Process:
  
  After making the necessary adjustments, try to regenerate the correspondence to see if the issue is resolved.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SPRO: Customizing settings.
  NACE: Output types configuration.
  SP01: Spool request monitoring.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on correspondence processing and output management.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the cause of the error message UDMO_CWL_MSG_E012.