How To Fix UDM_WORK_LIST202 - One item assigned to collection specialist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 202

• Message text: One item assigned to collection specialist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST202 - One item assigned to collection specialist ?

  The SAP error message UDM_WORK_LIST202, which states "One item assigned to collection specialist," typically occurs in the context of the SAP Collections Management module. This message indicates that there is a specific item (usually a customer account or invoice) that has been assigned to a collection specialist for follow-up or action.
  Cause:
  
  Assignment to Collection Specialist: The item in question has been assigned to a specific collection specialist, which means it is currently under their responsibility. This could be due to various reasons, such as overdue payments or disputes.
  Worklist Configuration: The configuration of the worklist may be set up to show items assigned to specific specialists, and this message indicates that the item is not available for general processing until the assigned specialist takes action.
  Status of the Item: The item may have a status that restricts further actions until it is resolved by the assigned specialist.
  
  Solution:
  
  Check Assignment: Verify which collection specialist is assigned to the item. You may need to consult with the specialist or check the assignment in the system.
  Follow-Up: If you are the collection specialist, follow up on the item to resolve any outstanding issues. This may involve contacting the customer or reviewing the account details.
  Reassignment: If necessary, the item can be reassigned to another collection specialist if the current one is unavailable or if the situation requires a different approach.
  Review Worklist Settings: If you are an administrator, review the worklist settings to ensure that items are being assigned and displayed correctly according to your organization's policies.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to SAP Collections Management for detailed information on managing worklists and collection items.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FSCM (Financial Supply Chain Management) and FBL5N (Customer Line Item Display) to navigate through customer accounts and collection items.
  User Roles: Ensure that users have the appropriate roles and authorizations to view and manage collection items in the system.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert for more tailored guidance.