How To Fix UDM_WD_MSG021 - Workflow item no longer current, refresh your inbox and start again

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WD_MSG - FSCM-DM: Messages for Web Dynpro UI

• Message number: 021

• Message text: Workflow item no longer current, refresh your inbox and start again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WD_MSG021 - Workflow item no longer current, refresh your inbox and start again ?

  The SAP error message UDM_WD_MSG021 ("Workflow item no longer current, refresh your inbox and start again") typically occurs in the context of SAP Business Workflow when a user attempts to access a workflow item that is no longer valid or has been processed by another user or instance. This can happen for various reasons, such as:
  Causes:
  
  Workflow Item Processed: The workflow item has already been processed or completed by another user, making it unavailable for the current user.
  Timeout: The workflow item may have a timeout or expiration period, after which it is no longer accessible.
  Changes in Workflow: The workflow definition may have changed, or the item may have been deleted or modified in the backend.
  User Authorization: The user may not have the necessary authorizations to view or process the workflow item.
  System Issues: There may be temporary issues with the SAP system or the workflow engine.
  
  Solutions:
  
  
  Refresh Inbox: The first step is to refresh your workflow inbox. This can often resolve the issue if the item has been processed by another user.
  
  In the SAP GUI, you can usually do this by clicking the refresh button or navigating away and back to the inbox.
  
  
  
  Check Workflow Status: If you have access, check the status of the workflow item in the workflow log (transaction code SWI1 or SWI2) to see if it has been completed or if there are any errors.
  
  
  Reopen the Workflow: If you are aware of the workflow process, you can try to reopen it from the beginning or from a previous step, if applicable.
  
  
  Contact Administrator: If the issue persists, contact your SAP system administrator or workflow administrator. They can check the workflow logs and system settings to identify any underlying issues.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to access and process the workflow items. If not, request the required permissions from your security team.
  
  
  System Health Check: If there are ongoing issues with the SAP system, it may be necessary to perform a system health check or consult with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2 (Work Item Overview) to monitor and manage workflow items.
  Workflow Monitoring: Use transaction SWI6 to monitor workflow instances and their statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  By following these steps, you should be able to address the error message and continue with your workflow tasks.