How To Fix UDM_WD_MSG020 - To forward the dispute case, you have to enter a note

UDM_WD_MSG020 - Overview

• Message type: E = Error

• Message class: UDM_WD_MSG - FSCM-DM: Messages for Web Dynpro UI

• Message number: 020

• Message text: To forward the dispute case, you have to enter a note

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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UDM_WD_MSG020 - Details

• The SAP error message UDM_WD_MSG020 indicates that in order to forward a dispute case, a note must be entered. This is a common requirement in SAP systems, particularly in the context of dispute management, where documentation and communication are crucial for tracking and resolving disputes effectively.
  
  Cause:
  The error occurs because the system requires a note to be added to the dispute case before it can be forwarded. This is likely a configuration in the SAP system to ensure that all necessary information is documented and that the next person handling the case has context about the dispute.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Open the Dispute Case: Navigate to the dispute case that you are trying to forward.
  
  
  Add a Note: Look for an option to add a note or comment. This is usually found in a section labeled "Notes," "Comments," or similar.
  
  
  Enter the Required Information: Write a brief note