How To Fix UDM_WD_MSG014 - Select a contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WD_MSG - FSCM-DM: Messages for Web Dynpro UI

• Message number: 014

• Message text: Select a contact person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WD_MSG014 - Select a contact person ?

  The SAP error message UDM_WD_MSG014 with the description "Select a contact person" typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) modules when a user is trying to create or modify a business partner or customer-related transaction, and a contact person is required but not selected.
  Cause:
  The error is triggered when:
  
  The user attempts to save a transaction (like creating a sales order, quotation, or business partner) without selecting a contact person.
  The system requires a contact person to be associated with the transaction for communication or reference purposes.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select a Contact Person:
  
  Navigate to the relevant section of the transaction where the contact person is required.
  Look for a field or button labeled "Contact Person" or similar.
  Click on it to open a selection screen or dropdown list.
  Choose an appropriate contact person from the list. If no contact person is available, you may need to create one.
  
  
  
  Create a Contact Person (if necessary):
  
  If there are no existing contact persons, you may need to create a new one.
  Go to the business partner or customer master data and add a new contact person.
  Ensure that all required fields are filled out correctly.
  
  
  
  Check Configuration:
  
  If the issue persists, check the configuration settings in the SAP system to ensure that the contact person field is set up correctly and is not inadvertently marked as optional when it should be mandatory.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to select or create contact persons.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the transaction you are working on.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like BP (Business Partner), VA01 (Create Sales Order), or others.
  Business Partner Roles: Ensure that the contact person has the correct role assigned in the business partner master data.
  SAP Notes: Check for any relevant SAP Notes or updates that might address known issues related to this error message.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.