How To Fix UC0302 - System error while calling up input help for file name

SAP Error Message - Details

• Message type: E = Error

• Message class: UC0 - General Messages for SAP Consolidation

• Message number: 302

• Message text: System error while calling up input help for file name

What causes this issue?

You attempted to call up the input help for the file name. However,
there was a system error during processing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again. If the error persists, inform your systems administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UC0302 - System error while calling up input help for file name ?

  The SAP error message UC0302, which states "System error while calling up input help for file name," typically occurs when there is an issue with the input help functionality in SAP, particularly when trying to select or enter a file name in a dialog or transaction.
  Causes:
  
  System Configuration Issues: There may be a misconfiguration in the SAP system that affects the input help functionality.
  Authorization Issues: The user may not have the necessary authorizations to access the input help for file names.
  Technical Errors: There could be a bug or technical issue in the SAP system, such as a missing or corrupted program component.
  Database Issues: Problems with the underlying database or data inconsistencies can also lead to this error.
  SAP GUI Issues: Sometimes, the issue may be related to the SAP GUI version or settings.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the input help. This can be done by checking the user's roles and authorizations in the SAP system.
  System Configuration: Review the configuration settings related to input help and file handling in the SAP system. Ensure that all necessary components are correctly configured.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Restart SAP GUI: Sometimes, simply restarting the SAP GUI or the session can resolve temporary glitches.
  Check for Updates: Ensure that you are using the latest version of the SAP GUI. If not, consider updating to the latest version.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP Support for further assistance. Provide them with details about the error, including the transaction code and any relevant logs.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transactions where file input is required, such as file uploads or downloads.
  SAP Community: You can search for discussions or similar issues in the SAP Community forums, where other users may have shared their experiences and solutions.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs.
  
  By following these steps, you should be able to diagnose and potentially resolve the UC0302 error in your SAP environment.