How To Fix U6030 - Worklist can only be allocated when an agent is entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: U6 - Message Class for BRE

  • Message number: 030

  • Message text: Worklist can only be allocated when an agent is entered

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  • What causes this issue?

    You started agent determination with the criteria 'agent group'.
    You must enter an agent name if you want to allocate him or her to a
    worklist.

    System Response

    Error extracts were not allocated.

    How to fix this error?

    Enter an agent in the initial screen.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


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