How To Fix U6030 - Worklist can only be allocated when an agent is entered


U6030 - Overview

  • Message type: E = Error

  • Message class: U6 - Message Class for BRE

  • Message number: 030

  • Message text: Worklist can only be allocated when an agent is entered

  • Show details Hide details
  • What causes this issue?

    You started agent determination with the criteria 'agent group'.
    You must enter an agent name if you want to allocate him or her to a
    worklist.

    System Response

    Error extracts were not allocated.

    How to fix this error?

    Enter an agent in the initial screen.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


U6030 - Details

  • The SAP error message U6030, which states "Worklist can only be allocated when an agent is entered," typically occurs in the context of SAP Business Workflow. This error indicates that a work item cannot be processed because the system requires an agent (a user or a group) to be assigned to the work item before it can be allocated to a worklist.
    
    Cause: The primary cause of this error is that the workflow item you are trying to process does not have an agent assigned to it. In SAP workflows, agents are responsible for processing work items, and if no agent is specified, the system cannot allocate the work item to any user.
    Solution: To resolve this error, you can take the following steps: Check Workflow Configuration: Ensure that the workflow definition includes an agent assignment. This can be done in the workflow configuration settings (transaction code SWDD). Verify that the agent assignment is correctly set up

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