How To Fix >U387 - No connection to distributed system of account balance possible.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >U -

  • Message number: 387

  • Message text: No connection to distributed system of account balance possible.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >U387 - No connection to distributed system of account balance possible. ?

    The SAP error message "U387 No connection to distributed system of account balance possible" typically indicates an issue with the connection between the SAP system and a distributed system that is responsible for managing account balances. This error can occur in various scenarios, particularly in environments where multiple SAP systems or external systems are integrated.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the distributed system.
    2. Configuration Errors: Incorrect configuration settings in the SAP system or the distributed system can lead to connection failures.
    3. System Downtime: The distributed system may be down for maintenance or experiencing technical issues.
    4. Authorization Issues: The user or system may not have the necessary permissions to access the distributed system.
    5. RFC Destination Issues: The Remote Function Call (RFC) destination may not be correctly configured or may be inactive.

    Solutions:

    1. Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the distributed system. You can use tools like ping or traceroute to diagnose network issues.
    2. Verify Configuration: Review the configuration settings in both the SAP system and the distributed system. Ensure that all necessary parameters are correctly set.
    3. Check System Status: Verify if the distributed system is up and running. If it is down, coordinate with the relevant team to resolve the issue.
    4. Review Authorizations: Ensure that the user or system has the necessary authorizations to access the distributed system. Check user roles and permissions.
    5. Check RFC Destination: Go to transaction SM59 in the SAP system and check the configuration of the RFC destination that connects to the distributed system. Test the connection to ensure it is working.
    6. Review Logs: Check the system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for information on configuring distributed systems and RFC connections.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the "U387 No connection to distributed system of account balance possible" error.

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