How To Fix TWBH032 - No problem message found in Service system

SAP Error Message - Details

• Message type: E = Error

• Message class: TWBH - Hierarchy maintenance messages

• Message number: 032

• Message text: No problem message found in Service system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TWBH032 - No problem message found in Service system ?

  The SAP error message TWBH032, which states "No problem message found in Service system," typically occurs in the context of SAP's Service Management or Service Order processing. This error indicates that the system is unable to find a corresponding problem message or issue that should be linked to a service order or service request.
  Causes:
  
  Missing Problem Message: The most common cause is that the problem message has not been created or is not available in the system.
  Incorrect Configuration: There may be configuration issues in the service management settings that prevent the system from linking the service order to the appropriate problem message.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the relevant tables or incorrect status settings.
  Authorization Issues: The user may not have the necessary authorizations to view or access the problem messages.
  
  Solutions:
  
  Create or Verify Problem Message: Check if the problem message exists in the system. If it does not, you may need to create it or ensure that it is properly configured.
  Check Configuration Settings: Review the configuration settings in the Service Management module to ensure that everything is set up correctly. This includes checking the service order types and their associated problem messages.
  Data Consistency Check: Perform a data consistency check to identify any missing or inconsistent entries in the relevant tables. You may need to run specific reports or transactions to identify these issues.
  User Authorizations: Ensure that the user has the necessary authorizations to access the problem messages. This may involve checking roles and permissions in the user profile.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to TWBH032. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to navigate service orders effectively.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the TWBH032 error in your SAP system.