How To Fix TWBA042 - Person reporting &1 not known in Service system

TWBA042 - Overview

• Message type: E = Error

• Message class: TWBA - Test case attribute messages

• Message number: 042

• Message text: Person reporting &1 not known in Service system

What causes this issue?

The reporting user &V1& does not have a valid Service system user.

System Response

The problem message was not created

How to fix this error?

Inform a peson responsible for the service system and get a valid user.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

TWBA042 - Details

• The SAP error message TWBA042, which states "Person reporting &1 not known in Service system," typically occurs in the context of service management or when dealing with service orders, notifications, or similar processes. This error indicates that the system cannot recognize the person (user) specified in the reporting field.
  
  Cause:
  
  User Not Defined: The user ID specified in the error message (&1) is not defined in the SAP system or is not properly set up in the relevant organizational structure.
  Incorrect User ID: The user ID may have been entered incorrectly, leading to the system not being able to find the corresponding user.
  Missing Authorizations: The user may not have the necessary authorizations to perform the action, which can sometimes lead to similar error messages.
  Data Synchronization Issues: If the system is integrated with other systems (like HR or external systems), there may be synchronization issues causing the user data to be out of date.
  
  
  Solution:
  
  Check