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Message type: E = Error
Message class: TU - Billing/Scheduling/Budget Billing
Message number: 017
Message text: Meter reading period is shorter than billing period from portion &1
The meter reading period must not be shorter than the billing period.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Adjust the length of the meter reading period to match the billing
period of the portion.
Error message extract from SAP system. Copyright SAP SE.
TU017
- Meter reading period is shorter than billing period from portion &1 ?The SAP error message TU017 indicates that there is a mismatch between the meter reading period and the billing period in the context of utility billing. Specifically, it means that the meter reading period is shorter than the billing period defined for the relevant account or contract.
Cause:
- Configuration Issue: The meter reading period may have been incorrectly configured in the system, leading to a situation where it does not align with the billing period.
- Data Entry Error: There may have been an error during data entry, where the meter reading dates were set incorrectly.
- Billing Period Settings: The billing period settings in the contract or account may not match the expected meter reading intervals.
- Contractual Changes: Changes in the contract terms or conditions that affect the billing cycle without corresponding updates to the meter reading schedule.
Solution:
- Check Meter Reading Period: Review the meter reading period settings in the system. Ensure that the meter reading period is set correctly and is at least as long as the billing period.
- Adjust Billing Period: If necessary, adjust the billing period to match the meter reading period. This may involve changing the billing cycle settings in the contract or account.
- Correct Data Entry: If the error is due to incorrect data entry, correct the meter reading dates to ensure they align with the billing period.
- Review Contract Settings: Check the contract settings to ensure that they are configured correctly and that any recent changes have been properly reflected in the system.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring meter reading and billing periods.
Related Information:
ES32
(for meter reading) or EA00
(for billing) to access the relevant settings.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP IS-U (Industry Solution for Utilities).
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