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Message type: E = Error
Message class: TRUST - Certificate Management
Message number: 000
Message text: &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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TRUST000
- &1 ?The SAP error message TRUST000 typically indicates an issue related to trust relationships in the context of digital signatures or certificates. This error can occur when there is a problem with the trust configuration for digital certificates used in secure communications, such as in scenarios involving Secure Network Communications (SNC) or when using digital signatures in documents.
Cause:
- Missing or Invalid Certificates: The error may arise if the required digital certificates are missing, expired, or not properly configured in the system.
- Trust Relationship Issues: The system may not trust the certificate authority (CA) that issued the certificate, or the trust relationship between the systems may not be established correctly.
- Configuration Errors: Incorrect settings in the SAP Trust Manager (transaction STRUST) or in the system's SSL configuration can lead to this error.
- Network Issues: Problems with network connectivity or firewall settings that prevent access to the certificate repository can also cause this error.
Solution:
Check Certificates:
- Go to transaction STRUST in SAP.
- Verify that the necessary certificates are present and valid. Check for expiration dates and ensure that the certificates are correctly imported.
Import Missing Certificates:
- If any required certificates are missing, import them into the appropriate trust store using the STRUST transaction.
- Ensure that the root and intermediate certificates are also included if applicable.
Verify Trust Relationships:
- Ensure that the trust relationships are correctly established. This may involve checking the configuration of the certificate authorities and ensuring that the SAP system trusts them.
Check Configuration:
- Review the SSL configuration settings in the SAP system. Ensure that the SSL settings are correctly configured in the instance profile.
- If using SNC, ensure that the SNC parameters are correctly set in the profile.
Test Connectivity:
- Test the connectivity to the certificate repository or CA to ensure that there are no network issues preventing access.
Consult Documentation:
- Refer to SAP Notes and documentation related to digital signatures, certificates, and trust management for specific guidance and troubleshooting steps.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.
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