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Message type: E = Error
Message class: TO - Transport Organizer and Tools
Message number: 021
Message text: Position the cursor on an object
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TO021
- Position the cursor on an object ?The SAP error message TO021 ("Position the cursor on an object") typically occurs in the context of warehouse management or inventory management transactions. This error indicates that the system expects the user to select or position the cursor on a specific object (such as a material document, storage bin, or other relevant item) before proceeding with the action.
Cause:
- Incorrect Selection: The user may not have selected the required object or may have clicked in an area that does not correspond to a valid object.
- Missing Data: The system may require certain data to be highlighted or selected before it can process the request.
- User Interface Navigation: The user may not be navigating the interface correctly, leading to the inability to select the necessary object.
Solution:
- Position the Cursor: Ensure that you are clicking directly on the object you want to work with. For example, if you are trying to process a material document, make sure to click on the specific line item or document number.
- Check for Active Selection: If you are in a list or table view, ensure that the row or item you want to select is highlighted. You may need to click on it again to ensure it is active.
- Review Transaction Steps: Go through the steps of the transaction you are performing to ensure you are following the correct sequence. Sometimes, the error can occur if a previous step was not completed correctly.
- Refresh the Screen: If the interface seems unresponsive or not displaying correctly, try refreshing the screen or logging out and back into the system.
- Consult Documentation: If you are unsure about the process, refer to SAP documentation or user guides specific to the transaction you are working on.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.
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