How To Fix TN770 - Status reset is not possible when using the parallel import mode

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 770

• Message text: Status reset is not possible when using the parallel import mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN770 - Status reset is not possible when using the parallel import mode ?

  The SAP error message TN770, which states "Status reset is not possible," typically occurs in the context of parallel import mode when there are issues with the status of the transport requests. This error can arise due to various reasons, including inconsistencies in the transport request status or conflicts with the transport management system.
  Causes:
  
  Inconsistent Transport Request Status: The transport request may be in a status that does not allow for a reset, such as being released or already imported.
  Parallel Import Conflicts: When multiple transport requests are being imported simultaneously, there may be conflicts that prevent the status from being reset.
  Transport Directory Issues: Problems with the transport directory or the transport management system configuration can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user performing the import can also lead to this error.
  
  Solutions:
  
  Check Transport Request Status: Verify the status of the transport request in the Transport Organizer (SE09 or SE10). Ensure that the request is not in a status that would prevent a reset.
  Sequential Import: If you are using parallel import mode, try switching to sequential import mode to see if that resolves the issue. This can help avoid conflicts between multiple requests.
  Reset the Transport Request Manually: If the request is in a problematic state, you may need to manually reset the transport request using transaction SE01 or SE09. Be cautious with this approach, as it may have implications on the transport history.
  Check Transport Directory: Ensure that the transport directory is correctly configured and that there are no issues with the transport files.
  Review Authorizations: Make sure that the user performing the import has the necessary authorizations to execute the transport operations.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests), SE01 (Transport Organizer).
  SAP Notes: Search for specific SAP Notes related to TN770 for any patches or updates that may resolve the issue.
  Transport Management System (TMS): Familiarize yourself with TMS configuration and best practices to avoid transport-related issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.