How To Fix TN558 - Use Software Update Manager (SUM) to import the queue

TN558 - Overview

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 558

• Message text: Use Software Update Manager (SUM) to import the queue

What causes this issue?

You have selected the component versions of "&V1&" for installation. SAP
only supports the use of the <ZH>Software Update Manager (SUM)</> when
installing these components. It guarantees that the installation can be
executed with the shortest downtime possible.

System Response

The installation is not continued.

How to fix this error?

Start the installation with the <ZH>Software Update Manager</>. The
installation note &V2& gives further informationen on the installation
using the Software Update Manager.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN558 - Use Software Update Manager (SUM) to import the queue ?

  The SAP error message TN558, which states "Use Software Update Manager (SUM) to import the queue," typically occurs during the process of importing transport requests in an SAP system. This error indicates that the system is expecting a specific transport request to be imported using the Software Update Manager (SUM) tool, which is designed for handling software updates and system upgrades.
  
  Cause:
  
  Transport Request Handling: The error usually arises when there is a need to import a transport request that contains changes related to software updates or system upgrades, which cannot be handled by the standard transport management system (STMS).
  SUM Requirement: The specific transport request may involve changes that require the SUM tool for proper handling, especially if it includes changes to the system landscape or configuration that are not supported by the regular transport import process.
  
  
  Solution:
  
  
  Use Software Update Manager (SUM):
  
  Ensure that you have the latest version of the Software Update Manager