How To Fix TN487 - Add-ons are installed that are incompatible with &1 (see following list)

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 487

• Message text: Add-ons are installed that are incompatible with &1 (see following list)

What causes this issue?

You are attempting to activate Industry Extension &V1& Release &V2&.
This is not possible, as incompatible add-ons are installed. The
incompatible add-ons are listed in the log.

System Response

Industry Extension &V1& Release &V2& is not activated.

How to fix this error?

To allow activation of Industry Extension &V1& Release &V2&, the listed
add-ons have to be replaced by compatible versions:
If the add-ons are SAP add-ons, go to the note system section in SAP
Service Marketplace (http://service.sap.com/notes) and search for SAP
Notes that describe the incompatibility of the Industry Extension and,
if possible, provide information about compatible versions of the
add-ons. Alternatively, contact SAP Support.
If the add-ons are not SAP add-ons, contact the company that produced
them and enquire about the availability of compatible versions.
If no compatible versions are available, Industry Extension &V1& Release
&V2& cannot be activated in this system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN487 - Add-ons are installed that are incompatible with &1 (see following list) ?

  The SAP error message TN487 indicates that there are add-ons installed in your SAP system that are incompatible with the specified component (denoted by &1). This can occur during various operations, such as system upgrades, installations, or when trying to activate certain functionalities.
  Cause:
  
  Version Mismatch: The installed add-ons may not be compatible with the version of the SAP component you are trying to use or upgrade.
  Dependency Issues: Some add-ons may have specific dependencies on certain versions of other components, and if those dependencies are not met, incompatibility can arise.
  Incorrect Installation: The add-ons may not have been installed correctly or may have been partially installed, leading to conflicts.
  Obsolete Add-ons: Some add-ons may be outdated and not supported in the current version of the SAP system.
  
  Solution:
  
  Check Compatibility: Review the compatibility matrix provided by SAP for the specific add-ons and the SAP component you are using. Ensure that all installed add-ons are compatible with the version of the SAP system.
  Update Add-ons: If any add-ons are outdated, consider updating them to the latest version that is compatible with your SAP system.
  Remove Incompatible Add-ons: If certain add-ons are not needed or are incompatible, you may need to uninstall them from the system.
  Consult SAP Notes: Look for relevant SAP Notes that may provide guidance on resolving compatibility issues. SAP Notes often contain patches or workarounds for known issues.
  System Check: Perform a system check to identify all installed add-ons and their versions. This can help you pinpoint which add-ons are causing the conflict.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide specific guidance based on your system configuration.
  
  Related Information:
  
  SAP Marketplace: You can access the SAP Marketplace to find documentation, compatibility matrices, and updates for your add-ons.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have faced similar issues.
  Documentation: Review the installation and upgrade guides for your specific SAP version, as they often contain important information regarding add-on compatibility.
  
  By following these steps, you should be able to identify and resolve the incompatibility issues indicated by the TN487 error message.