How To Fix TN481 - The import of the Support Package queue must be finished first

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 481

• Message text: The import of the Support Package queue must be finished first

What causes this issue?

You are attempting to activate Industry Extension &V1& Release &V2&. To
allow this, the system needs to check whether the Support Package status
of the Industry extension is compatible with the other software
components, or whether add-ons have been installed that are incompatible
with the Industry extension.
As an active Support Package queue has not yet been completely imported,
these checks cannot be made at the moment.

System Response

Processing is canceled.

How to fix this error?

Finish importing the current Support Package queue in Support Package
Manager and try to activate Industry Extension &V1& Release &V2& again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN481 - The import of the Support Package queue must be finished first ?

  The SAP error message TN481, "The import of the Support Package queue must be finished first," typically occurs when you attempt to perform an operation that requires the completion of a previous Support Package import. This error is often encountered during system upgrades, Support Package imports, or when trying to execute certain transactions that depend on the successful completion of prior updates.
  Cause:
  
  Incomplete Support Package Import: The most common cause of this error is that there is an ongoing or incomplete Support Package import in the system. The system requires that all previous Support Package imports be completed before proceeding with new operations.
  Locking Mechanism: SAP uses a locking mechanism to prevent multiple imports from occurring simultaneously. If a previous import is still in progress or has failed, the system will not allow new imports or certain operations to proceed.
  System State: The system may be in a state where it is waiting for the completion of a previous task, which can lead to this error.
  
  Solution:
  
  Check Import Status: Go to the transaction code SPAM (Support Package Manager) or SAINT (Add-On Installation Tool) to check the status of the Support Package import. Ensure that all previous imports are completed successfully.
  Complete or Cancel Ongoing Imports: If there is an ongoing import that is stuck or has failed, you may need to complete it or cancel it. If it is stuck, you may need to check the logs for errors and resolve any issues before proceeding.
  Review Logs: Check the import logs for any errors or warnings that may indicate why the import is not completing. This can provide insights into what needs to be fixed.
  Restart the Import: If the import has failed, you may need to restart the import process after resolving any underlying issues.
  System Restart: In some cases, a system restart may help clear any locks or issues that are preventing the import from completing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPAM, SAINT, and SNOTE for managing Support Packages and applying notes.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to Support Package management and system upgrades for best practices and troubleshooting tips.
  
  By following these steps, you should be able to resolve the TN481 error and proceed with your intended operations in SAP.