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How To Fix TL801 - Specified directory does not exist / cannot be opened


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TL - Messages for language transports

  • Message number: 801

  • Message text: Specified directory does not exist / cannot be opened

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TL801 - Specified directory does not exist / cannot be opened ?

    The SAP error message TL801, which states "Specified directory does not exist / cannot be opened," typically occurs when the system is unable to access a specified directory during a process, such as when trying to read or write files. This can happen in various contexts, such as during data uploads, file exports, or when accessing certain directories in the SAP environment.

    Causes:

    1. Incorrect Directory Path: The specified directory path may be incorrect or misspelled.
    2. Directory Permissions: The user or the SAP system may not have the necessary permissions to access the directory.
    3. Directory Does Not Exist: The directory may not exist on the server or the specified path may not be created.
    4. Network Issues: If the directory is on a network drive, there may be connectivity issues.
    5. Configuration Issues: The SAP system may not be properly configured to access the specified directory.

    Solutions:

    1. Verify Directory Path:

      • Check the directory path specified in the configuration or during the operation. Ensure it is correct and properly formatted.
    2. Check Directory Existence:

      • Log into the server where the directory is supposed to exist and verify that the directory is present.
    3. Review Permissions:

      • Ensure that the user account under which the SAP system is running has the necessary read/write permissions for the directory. You may need to adjust the permissions or consult with your system administrator.
    4. Create the Directory:

      • If the directory does not exist, create it manually on the server.
    5. Network Drive Access:

      • If the directory is on a network drive, ensure that the network connection is stable and that the drive is accessible.
    6. SAP Configuration:

      • Check the SAP configuration settings related to file paths and directories. This may involve reviewing transaction codes like AL11 (to check file directories) or RZ10 (to check profile parameters).
    7. Check Logs:

      • Review the SAP application logs for any additional error messages or information that may provide more context about the issue.
    8. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific transaction or process you are working with for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to TL801 or similar error messages. SAP frequently updates its knowledge base with solutions to common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as AL11 for directory listings and SM21 for system logs.
    • User Roles: Ensure that the user roles and authorizations are correctly set up for the operations being performed.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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