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How To Fix TL563 - Database access error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TL - Messages for language transports

  • Message number: 563

  • Message text: Database access error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TL563 - Database access error ?

    The SAP error message TL563, which indicates a "Database access error," typically arises when there is an issue with the connection between the SAP application and the underlying database. This can be due to various reasons, including configuration issues, network problems, or database server issues.

    Causes of TL563 Database Access Error

    1. Database Connection Issues: The SAP system may not be able to connect to the database due to incorrect connection parameters (like hostname, port, or database name).

    2. Database Server Down: The database server may be down or not responding, which can prevent access.

    3. Network Issues: There may be network connectivity problems between the SAP application server and the database server.

    4. Insufficient Permissions: The user account used to connect to the database may not have the necessary permissions to access the required database objects.

    5. Database Configuration Issues: There may be issues with the database configuration, such as incorrect settings or corrupted database files.

    6. Resource Limitations: The database server may be running out of resources (like memory or disk space), which can lead to access issues.

    Solutions to TL563 Database Access Error

    1. Check Database Connection Parameters: Verify that the connection parameters in the SAP system are correct. This includes checking the database hostname, port, and service name.

    2. Database Server Status: Ensure that the database server is up and running. You can check this by trying to connect to the database using a database client or management tool.

    3. Network Connectivity: Test the network connection between the SAP application server and the database server. You can use tools like ping or telnet to check connectivity.

    4. User Permissions: Verify that the user account used for the database connection has the necessary permissions to access the required database objects.

    5. Database Logs: Check the database logs for any errors or warnings that might provide more context about the issue.

    6. Resource Monitoring: Monitor the database server for resource usage (CPU, memory, disk space) to ensure it is not overloaded.

    7. Restart Services: If the issue persists, consider restarting the database services or the SAP application server to clear any temporary issues.

    8. Consult Documentation: Refer to SAP Notes or documentation related to the specific database you are using (e.g., Oracle, SQL Server, HANA) for any known issues or additional troubleshooting steps.

    Related Information

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Database Documentation: Review the documentation for the specific database you are using to understand its configuration and troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.

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