How To Fix TG844 - Add-On update &, version &, release & do not match (high source release)

SAP Error Message - Details

• Message type: E = Error

• Message class: TG - Messages for Upgrade Repository Switch

• Message number: 844

• Message text: Add-On update &, version &, release & do not match (high source release)

What causes this issue?

As of Release 3.0, add-on products are imported using a standard
procedure and recorded in the SAP system. On the inserted additional CD
for updating the add-on product, there is an update package that cannot
be used because the source release of this upgrade is not compatible
with this package. This is not generally an error, since there can be
more than one update package on a CD. The suitable package(s) is then
selected from these packages.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TG844 - Add-On update &, version &, release & do not match (high source release) ?

  The SAP error message TG844 indicates a mismatch between the version of an add-on and the expected version for the system's release. This typically occurs during the installation or update of an add-on when the add-on's version does not align with the SAP system's current version or release level.
  Cause:
  
  Version Mismatch: The add-on you are trying to install or update is not compatible with the current version of your SAP system. This can happen if the add-on was designed for a different version of SAP.
  High Source Release: The error message specifically mentions "high source release," which suggests that the add-on is intended for a newer version of SAP than what is currently installed.
  Incorrect Add-On Package: You may have downloaded or are attempting to use an incorrect or outdated version of the add-on.
  
  Solution:
  
  Check Compatibility: Verify the compatibility of the add-on with your current SAP system version. You can usually find this information in the add-on documentation or on the SAP Marketplace.
  Update SAP System: If possible, consider updating your SAP system to a version that is compatible with the add-on you are trying to install.
  Download Correct Version: If you cannot update your SAP system, you may need to download an older version of the add-on that is compatible with your current SAP release.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this issue. SAP Notes often provide guidance on compatibility issues and may suggest specific versions to use.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide specific guidance based on your system configuration and the add-on in question.
  
  Related Information:
  
  SAP Marketplace: This is the primary source for downloading add-ons and checking their compatibility with your SAP system.
  SAP Notes: Regularly check for updates and notes related to the add-on you are working with, as SAP frequently releases updates and patches.
  System Documentation: Review the documentation for both your SAP system and the add-on for any specific requirements or compatibility information.
  
  By following these steps, you should be able to resolve the TG844 error and successfully update or install the add-on.