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How To Fix TE722 - Error: Division by zero while calculating difference quotas (&)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TE - Market Risk Management

  • Message number: 722

  • Message text: Error: Division by zero while calculating difference quotas (&)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TE722 - Error: Division by zero while calculating difference quotas (&) ?

    The SAP error message TE722, which indicates "Division by zero while calculating difference quotas," typically occurs in the context of quota management in SAP, particularly when dealing with employee leave quotas or similar entitlements. This error arises when the system attempts to perform a calculation that involves dividing by zero, which is mathematically undefined.

    Cause:

    1. Zero Quota Value: The most common cause of this error is that the system is trying to calculate a difference quota based on a value that is zero. For example, if the system is trying to calculate a quota based on a previous value that has not been set or has been incorrectly configured, it may lead to a division by zero.

    2. Incorrect Configuration: There may be issues with the configuration of the quota types or the rules governing how quotas are calculated. This could include missing or incorrect entries in the relevant infotypes (like IT2006 for absence quotas).

    3. Data Inconsistencies: Inconsistencies in the employee master data or absence records can also lead to this error. For instance, if an employee has no recorded absence or quota, the system may not have the necessary data to perform the calculation.

    Solution:

    1. Check Quota Configuration: Review the configuration of the quota types in the SAP system. Ensure that all necessary parameters are correctly set up and that there are no missing values that could lead to a division by zero.

    2. Review Employee Data: Check the employee's master data, particularly the infotypes related to quotas (like IT2006). Ensure that the quotas are correctly defined and that there are no missing entries.

    3. Validate Absence Records: Look into the absence records for the employee. Ensure that there are no discrepancies or missing data that could affect the calculation of quotas.

    4. Debugging: If you have access to debugging tools, you can trace the calculation process to identify where the division by zero is occurring. This may require technical expertise in SAP ABAP.

    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to quota calculations.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration and version.

    Related Information:

    • Quota Types: Understand the different types of quotas (e.g., vacation, sick leave) and how they are configured in your SAP system.
    • Infotypes: Familiarize yourself with relevant infotypes such as IT2006 (Absence Quotas) and IT2001 (Absences) to ensure proper data entry and configuration.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on quota management and calculations.

    By following these steps, you should be able to identify and resolve the TE722 error in your SAP system.

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